Privacy Policy

Last updated: March 2026

1. Data Controller

The data controller responsible for your personal data is:

LandlordGuru Ltd
Birmingham, United Kingdom
Email: support@landlordguru.co.uk

2. What Data We Collect

We collect personal data only when you voluntarily provide it through our website. The types of data we collect include:

2.1 Contact Form

When you submit our contact form, we collect:

• Your name
• Your email address
• Subject of your enquiry
• Your message content

2.2 Newsletter

When you subscribe to our newsletter, we collect:

• Your email address

2.3 Analytics

When you browse our website, we may collect anonymised usage data through analytics cookies, including:

• Pages visited and time spent on each page
• Referring website or source
• Browser type and device information
• Approximate geographic location (country/city level)

3. How We Use Your Data

We use the data we collect for the following purposes:

• To respond to enquiries: We use contact form data to reply to your questions and provide support.
• To send newsletter updates: We use your email address to send you product updates, tips, and news about LandlordGuru. You can unsubscribe at any time.
• To improve our website: We use anonymised analytics data to understand how visitors use our site and to improve the user experience.

4. Legal Basis for Processing

We process your personal data on the following legal bases under the UK GDPR:

• Consent: For newsletter subscriptions and analytics cookies. You can withdraw consent at any time.
• Legitimate interest: For responding to contact form enquiries and improving our website.

5. Third Parties

We share your data with the following third-party service providers, who process data on our behalf:

We do not sell, rent, or trade your personal data to any third parties.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our site.

6.1 Essential Cookies

These cookies are necessary for the website to function properly. They do not collect personal data and cannot be disabled.

• Session management
• Security tokens
• Cookie consent preferences

6.2 Analytics Cookies

These cookies help us understand how visitors interact with our website. They are only set with your consent.

• Google Analytics: Collects anonymised data about page views, traffic sources, and user behaviour. Data is retained for 14 months.

You can manage your cookie preferences at any time through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies may affect website functionality.

7. Your Rights Under GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can request that we correct any inaccurate or incomplete data.
• Right to erasure: You can request that we delete your personal data where there is no compelling reason to continue processing it.
• Right to data portability: You can request a copy of your data in a structured, commonly used, machine-readable format.
• Right to object: You can object to the processing of your personal data where we are relying on legitimate interest.
• Right to restrict processing: You can request that we limit the processing of your data in certain circumstances.

To exercise any of these rights, please contact us at support@landlordguru.co.uk. We will respond to your request within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Contact form data: Retained for 12 months from the date of submission, then securely deleted.
• Newsletter subscriptions: Retained until you unsubscribe.
• Analytics data: Anonymised data is retained for up to 14 months.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), secure hosting infrastructure, and restricted access to personal data.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Email: support@landlordguru.co.uk
Website: Contact Form